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The Director, Destination Services leads the strategic direction, delivery, and innovation of Experience Columbus’ convention and event services. This role champions excellence in customer engagement, working closely with meeting planners, attendees, community stakeholders, and industry partners to create exceptional, memorable experiences that position Columbus as a premier convention destination.As a key leader in the Destination Experience team, the Director manages convention groups, oversees a team of Destination Services Managers, develops best-in-class service strategies, and ensures seamless collaboration across internal departments and external partners. This role also plays an integral part in aligning service offerings with organiz